Couldn't find installable ISAM
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ACC97: Certain ISAM Drivers Not Appearing in Files Of Type Box (Q171955)
The information in this article applies to:
Microsoft Access 97
Moderate: Requires basic macro, coding, and interoperability skills.
SYMPTOMS
In Microsoft Access 97, you point to Get External Data on the File
menu and then Import, but one or more of the following applications
do not appear in the Files Of Type list box:
dBASE III
dBASE IV
dBASE V
Text Files
Microsoft Excel
However, if you rerun the Microsoft Office 97 or Microsoft Access 97
setup program, the ISAM drivers for the applications are checked as
installed.
CAUSE
This behavior can be caused by invalid information in the Windows
registry, or by a missing or corrupted dynamic-link library (.dll)
file.
RESOLUTION
To resolve this issue, use one of the following methods.
Method 1
You must uninstall (remove) and then reinstall the ISAM drivers so
that they can be reregistered properly. The following steps
demonstrate how to remove and then reinstall the dBASE, Text, and
Microsoft Excel drivers so that they will appear in the Files Of
Type list box:
Start the Microsoft Access 97 or the Microsoft Office 97
Professional Edition Setup program by double-clicking the
Add/Remove Programs Icon in Control Panel.
On the Install/Uninstall tab, select Microsoft Office 97,
Professional Edition or Microsoft Access 97 in the list of
applications, and then click Add/Remove.
When prompted, place your compact disc into the CD-Rom drive and
click OK.
NOTE: If you are running setup from a network, you will not need
to place the compact disc into the CD-ROM drive.
When the first screen of the Setup program appears, click
Add/Remove.
In the Options box, select Data Access, and then click Change
Option.
In the Data Access Options box, click Database Drivers, and then
click Change Option.
Click to clear the check box for each ISAM driver that does not
appear in the Files Of Type list box in Microsoft Access, click OK
twice, and then click Continue.
NOTE: If the check box for the ISAM driver is unavailable, click
Cancel three times, click Exit Setup twice, click OK to exit the
Setup Program, and proceed to Step 10.
Click Yes when asked if you want to remove the components.
After Setup has finished, click OK to the message that the Setup
program has completed successfully.
While the Add/Remove Program Properties dialog box is still open,
start Windows Explorer (or File Manager) and search for the
following file names:
File Name Import/Export ISAM For
--------------------------------------
MSEXCL35.DLL Microsoft Excel
MSTEXT35.DLL Text
MSXBSE35.DLL dBASE
Rename the files. Close Windows Explorer.
Repeat steps 2-6 from the beginning of this section.
Click to select the check box for each ISAM driver that you want
to reinstall.
Click OK twice, and then click Continue.
When the Setup program has finished updating your system, click
OK. Close the Add/Remove Programs Properties box.
Return to Microsoft Access and on the File menu, point to Get
External Data, and then click Import. The additional ISAM drivers
should now appear in the list.
Method 2
Use the regsvr32.exe utility to manually re-register the ISAM of the
missing driver(s). See the following Knowledge Base article for a
list of ISAM file names to re-register:
Q155666 ACC: Troubleshoot "Couldn't Find Installable ISAM" Error
If, after you use either of these methods, the application that you
want to import from still does not appear in the list:
Rename the files described in Steps 10 and 11 in the "Resolution"
section.
Repeat Steps 1 through 3 in the "Resolution" section.
When the first screen of the Setup program appears, click
Reinstall.
When the Reinstall process has finished successfully, repeat step
16 in the "Resolution" section.
NOTE : If the application that you want to import from still does
not appear in the list, you will need to uninstall Microsoft
Access 97 or Microsoft Office 97 Professional Edition and then
reinstall the application. For information about how to
successfully uninstall and reinstall Microsoft Access 97 or
Microsoft Office 97 Professional Edition, please see the following
articles in the Microsoft Knowledge Base:
Q158658 OFF97: How to Completely Remove Microsoft Office 97
Q163997 ACC97: How to Completely Uninstall Microsoft Access 97
Additionally, this resolution may fail if the original installation
of Microsoft Office Standard had the SR-1 patch applied prior to the
installation of Microsoft Access. In this instance, applying the
SR-1 patch to Microsoft Access should resolve the issue.
For information about obtaining Microsoft Office 97 SR-1, please see
the following article in the Microsoft Knowledge Base:
Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1
MORE INFORMATION
Steps to Reproduce Behavior
Start Microsoft Access 97 and open a new database.
On the File menu, point to Get External Data, and then click
Import.
In the Import box, click the Files Of Type list box.
The application that you want to import from does not appear in
the list.
Follow steps 2 through 6 in the "Resolution" section.
Note that the ISAM drivers appear to be selected. In some cases,
the word "INSTALLED" appears in the list where the file size
normally appears.
REFERENCES
For information about installing the ISAMs included in the ValuPack,
please see the following article in the Microsoft Knowledge Base:
Q162226 ACC97: How to Remove Paradox, Lotus 1-2-3, and Exchange
ISAMs
PublishedApr 8 1998 1:43PM Issue Typekbprb
Last ModifedNov 15 2000 4:19PM Additional Query Wordscan't 1 2
3 123 grey gray grayed greyed
Keywordskbinterop
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